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We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team
to help you:
For product information or assistance:
drtimko@archcityfoot.com
For service inquiries or assistance:
drtimko@archcityfoot.com
For customer support or assistance:
drtimko@archcityfoot.com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential. Arch City Foot & Ankle
customers may also use our toll free telephone support center to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
(314) 779-3723 or (636) 922-3535 or toll free: (800) 707-0215
Monday to Friday 9:00am to 4:30pm (CST)
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
Pager System
(800) 707-0215
7 days a week 24 hours a day plus all weekends and holidays
Saturdays, Sundays and federal holidays please listen for answering message and press #2 on your telephone then leave a message stating your problem and call back number and the doctor with return your call within 15-30 mintues. True emergencies please call your PCP or 911.
(636) 922-3535
Send your inquiries to: Arch City Foot & Ankle
Attention: Dr. Dennis M. Timko
521 North Virginia Ave.
Eureka, MO 63025
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